Shipping policy
We are committed to delivering your fruit-infused teas fresh, fast, and securely. Please read our shipping policy carefully so you know what to expect when ordering from our store.
Order Processing Times
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM EST will be processed on the next business day. Once your order has been processed and shipped, you will receive a shipment confirmation email with tracking information.
Domestic Shipping Options
Currently, Grandeloria ships exclusively within the United States. We do not offer international shipping, and we do not support local pickup or in-store collection.
We deliver to all standard residential and business addresses, including PO Boxes, via our trusted carrier partners.
Shipping Methods & Estimated Delivery Times:
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $5.99 |
| Free Shipping* | 5–10 business days | Free on orders $50+ |
| Expedited Shipping | 1–3 business days | $14.99 |
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Free Shipping applies to orders totaling $50 or more.
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method. Additional charges, such as taxes, may apply at the time of purchase. Grandeloria does not charge extra fees for domestic shipments beyond the standard shipping costs listed above.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Use this number to check the status of your delivery directly with the carrier. If you experience any issues with tracking or delivery, please contact our support team at info@grandeloria.com.
Returns, Changes, and Cancellations
Please review our Refund Policy for detailed instructions regarding returns, exchanges, or cancellations. Orders can be modified or canceled within 12 hours of placing them by contacting our support team. After this period, changes cannot be guaranteed once the order has been processed or shipped.
Service Interruptions
While we strive to maintain accurate delivery estimates, certain circumstances such as weather events, carrier delays, or unforeseen supply issues may affect shipping times. We will always keep you informed of any delays and provide updates via email whenever possible.
Thank you for choosing Grandeloria!
We are dedicated to delivering fresh, vibrant fruit teas safely to your doorstep and ensuring your shopping experience is smooth, transparent, and enjoyable.